During these extraordinary times, every effort is being made to keep our staff, customers and suppliers safe. We have adopted safe working practices including social distancing. We are still able to offer customers old and new, an efficient and effective service. Stay safe.
Mail Fulfilment Service
TGML specialising in mail order fulfilment and the postage of bulk mailings
Welcome to Total Global Management Services Ltd – established in Stevenage, Hertfordshire, UK in 1996. Total Global Management (TGML) Distribution Services offer mail order fulfilment, e-commerce services and postage of bulk mailings.
We are a Royal Mail Accredited Mailing House and a Member of The Direct Marketing Authority. We offer many different mail order fulfilments and distribution services, every aspect of every job is met with the highest standard of quality, presentation and communication. We are a very friendly company and passionate about what we do, offering a level of service that is hard to beat.
In addition to our mailing fulfilment services we offer e-commerce online order fulfilment services at competitive rates. It may be that your product is too big for you to store and send from your home or it may be that the volume of your sales has grown to big for you to handle, then we can help. Especially if your product requires any amount of special handling, assembly or collation. Our particular care and attention to detail has enabled us to handle even the most complex jobs, jobs that have to be prepared by hand rather than machine. We have a dedicated team of experienced workers, whatever your needs. However big or small your job we would love to work with you.
At Total Global Management we work hard to ensure we work efficiently and manage our time effectively. We believe both elements are important in order that you can be confident that the job is carried out to a high standard and that working together with us is a pleasant and professional experience.
Why not call our customer care line 01438 365300 and ask for a quotation?
E-Commerce Online Order Fulfilment Services
Has your business got to big to handle, are you running out of room, struggling to keep up with orders, why not let us look after your order fulfilment.
We would make sure you were getting the best distribution service suited to your product at competitive rates, as a bulk distributor we are able to negotiate bulk discounts with the major UK and worldwide distribution companies, if your product is more suited to Royal Mail then we can offer all postal services available and offer bulk discounts as TGM is an Royal Mail Accredited Mailing House.
Direct Mail Fulfilment, Envelope Enclosing and Addressing
As a Royal Mail Accredited Mailing House, we are able to offer a wide range of UK and International Postal services, for packets and parcels. Sometimes, you need to mail on demand, especially if you are doing a promotion or campaign, so why not store your materials at Total Global Management and let us draw down your mailing list on a daily, weekly or whatever scale you decide and lets us handle the day to day posting, allowing you to concentrate on the promotion or campaign. This service is offered to both promotional material and to Merchandise.
Printing, Design and Delivery Services
We have a dedicated Print Management Team that has developed partnerships with print and design companies and packaging specialists, We also work with an Independent design and illustration studio, delivering ever-changing creative solutions for print, branding, digital & display based projects.
In today's technology-dominated world, the idea of sending mail through post is laughable, and using it as a marketing tool even more so. After all, why would anyone use this archaic system when virtually every person can be contacted through email, social...read more
What our clients say
TGM have been a supplier of ours for the past 5 years and during this time has worked on a number of projects for us including Direct mail, and specialist fulfilment. A key project for them has been managing the fulfilment of our Membership gift packs.
Our membership has grown steadily over the years and we now have in excess of 150,000 members. Fulfilment of member welcome packs is a complex project with large volumes, many different types of packs and a complicated set of data to manage. TGM have always displayed great attention to detail in managing this project. They have been extremely reliable and taken ownership of the end to end management of the project. Their quality control processes have minimised any fan issues and our close working relationship has meant that any issues that did arise were addressed and sorted in a timely fashion.Anne-Marie Dargan
TGM – as the “T” in their name implies – took over the total responsibility for the logistics of our KS1 schools, including buying and managing our stock, picking and packing termly lessons, delivering and collecting from schools. They also manage our training Kit preparation.
We have now been partnering with TGM for four years and on our behalf they have delivered to hundreds of schools with hundreds of thousands of items. On the rare occasions when things have gone wrong, TGM have always focused on first resolving our customer issue, promptly and effectively.David Saul
The team at TGM have done a fantastic job in storing and distributing product for us.
The consignments going out are handled really quickly, and our customers receive the stock speedily, they take every care in ensuring the packaging is top notch.
The monthly management information that they produce is very accurate and detailed.
We would highly recommend the team at TGM for providing a fantastic first class service.Danny Heenan
We have been working with TGM since 2014 and during that time they have proved to be an invaluable partner to our business. They provide an efficient, friendly and cost effective solution to our handling and fulfilment requirements. From management down the whole team are great to work with – dedicated to ensuring we hit critical deadlines and importantly giving us the confidence that our kits are handled and packed to the highest of standards each month.
TGM are a truly great company that I highly recommend.Scott Desborough
We have worked with Yvette and the TGM team on a number of projects for well over a decade and we can heartily recommend the expertise, reliability, promptness and service they consistently provide. They put everything they have into every job and have always delivered with effective results.Roz Nazerian